The Manhattan City Commission on Tuesday will consider a new vendor for its utility billing software as well as an incentive package for the Unger housing redevelopment project.

City officials are planning to enter a master subscription agreement with SpryPoint Services, Inc. after current vendor Central Square withdrew support from their customer portal in 2021. The city currently utilizes Paymentus to accept online payments but their software doesn’t provide detailed billing information for customers. According to agenda documents, the city began searching for a new vendor last October and settled on SpryPoint based on its customer portal, interval data management and field service applications.

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