“The idea here is that we’re trying to create a customer portal where all of that is in one place,” said Assistant City Manager Jared Wasinger. “So the members of the development community or an individual who’s trying to do a small improvement at their home, they don’t need to know where to go, they just need to go to this one place.”

The new system will include an online portal that guides users through permit requirements or obtaining licenses. Customers will also have real-time access to status of developments from pre-application to plan review and the issuance of new building permits.

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